We are looking for an energetic and relationship-driven Area Sales Manager to strengthen our B2B presence and develop business across Delhi, Noida, Gurugram and the wider NCR market for Australia and New Zealand travel products.

Area Sales Manager (Travel) – Delhi NCR

About the Company

Pacific Pearl Holidays is a well-established Destination Management Company (DMC) specialising exclusively in Australia and New Zealand. The company partners with travel agents, tour operators, and corporate clients across India to provide a wide spectrum of services including FIT holidays, customised itineraries, group tours, MICE (Meetings, Incentives, Conferences, Exhibitions), incentive travel, educational tours, and comprehensive ground-handling solutions. With a strong focus on quality and relationships, Pacific Pearl Holidays has built a reputation as a trusted DMC for outbound travel to the South Pacific region.

Role Overview

We are seeking an energetic, relationship-driven Area Sales Manager to lead our B2B sales efforts across Delhi NCR, including Delhi, Gurugram, Noida, Ghaziabad, and Faridabad. This is a field-based role that requires regular face-to-face interaction with travel agents and tour operators. The successful candidate will be responsible for generating enquiries, converting leads into bookings, and strengthening Pacific Pearl Holidays' presence as a preferred DMC for Australia and New Zealand. This role is ideal for someone with a strong network in the Delhi NCR travel trade who enjoys being in the market and building long-term partnerships.

Key Responsibilities

Travel Agent Sales & Business Development

• Conduct regular visits to travel agencies, tour operators, and other B2B travel partners across Delhi NCR.
• Introduce and promote Pacific Pearl Holidays' Australia & New Zealand products and services.
• Develop new travel agent accounts and maintain strong relationships with existing partners.
• Generate new FIT, group, MICE, incentive, and special-interest travel enquiries.
• Identify travel agents with high potential for Australia and New Zealand business.
• Conduct face-to-face sales calls, meetings, and product presentations.
• Follow up on quotations, pending enquiries, and potential bookings.
• Work towards monthly and quarterly sales, enquiry, and revenue targets.
• Maintain an active pipeline of potential agents, enquiries, and upcoming business opportunities.

Market Development

• Increase awareness and visibility of Pacific Pearl Holidays within the Delhi NCR travel trade.
• Develop business across Delhi, Gurugram, Noida, Ghaziabad, Faridabad, and surrounding markets.
• Identify new travel agencies and maintain an organised database of potential and existing partners.
• Identify high-potential agents handling premium FIT, groups, MICE, and corporate travel.
• Monitor competitor activity, market pricing, and Australia/New Zealand travel trends.
• Provide regular market feedback to management regarding agent requirements and opportunities.
• Participate in sales events, roadshows, networking events, trade exhibitions, and agent presentations.

Relationship Management

• Build long-term relationships with travel agents rather than focusing solely on transactions.
• Maintain regular contact and follow-ups with key accounts.
• Support agents with destination and product knowledge for Australia and New Zealand.
• Coordinate with reservations, operations, and costing teams to ensure efficient enquiry handling.
• Encourage repeat business and reactivate dormant accounts.
• Ensure Pacific Pearl Holidays remains top-of-mind among agents for Australia & New Zealand enquiries.

Tech Stack

• Microsoft Office Suite: Excel for reporting, Word for documents, PowerPoint for presentations
• Email & Communication: Professional email correspondence with agents and internal teams
• CRM & Reporting Systems: Use of CRM tools for pipeline management, client tracking, and sales reporting

Candidate Requirements

• Minimum 2–3 years of experience in travel sales, B2B travel, outbound tourism, DMC sales, or related travel industry role
• Existing relationships with travel agents across Delhi NCR is a strong advantage
• Experience selling international destinations or working with an outbound travel company/DMC preferred
• Good communication, negotiation, and presentation skills
• Comfortable spending significant time in the market visiting travel agents
• Self-motivated and capable of managing an assigned sales territory independently
• Strong follow-up and relationship management skills
• Basic knowledge of Microsoft Excel, Word, email, and CRM/reporting systems
• Good written and spoken English and Hindi
• Knowledge of Australia and New Zealand as travel destinations is an advantage but not mandatory
• Graduate preferred; relevant travel industry experience given greater importance

Travel Requirements

This is a field-sales role. The candidate should be comfortable travelling extensively across Delhi NCR to meet travel agents and may occasionally travel to other markets in North India for sales visits, roadshows, and trade events. Approved business travel expenses will be reimbursed as per company policy.

Minimum 2–3 years of experience in travel sales, B2B travel, outbound tourism, DMC sales, or a related travel industry role. Existing relationships with travel agents across Delhi NCR will be a strong advantage. Experience selling international destinations or working with an outbound travel company/DMC is preferred. Good communication, negotiation and presentation skills. Comfortable spending a significant amount of time in the market visiting travel agents. Self-motivated and capable of managing an assigned sales territory independently. Strong follow-up and relationship-management skills. Basic knowledge of Microsoft Excel, Word, email and CRM/reporting systems. Good written and spoken English and Hindi. Knowledge of Australia and New Zealand as travel destinations will be an advantage but is not mandatory. Graduate preferred; however, relevant travel industry experience will be given greater importance.

Opportunity to represent an established Australia & New Zealand DMC. Fixed salary based on experience. Performance-based incentives. Reimbursement of approved local and outstation travel expenses. Product and destination training for Australia and New Zealand. Support from reservations, costing and operations teams. Opportunity to develop and manage a key B2B market. Long-term career growth opportunities.