Terms and Conditions - iskima | Talent Verification Platform Terms

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Terms and Conditions

Please read these comprehensive terms carefully before using iskima.com platform

Last updated: September 9, 2025

1. Introduction and Acceptance

Welcome to iskima.com ("we," "our," "us," or "iskima"), operated by Gremory Private Limited. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and iskima governing your use of our website, mobile applications, and services (collectively, the "Platform" or "Service").

By accessing, browsing, or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our Platform.

These Terms apply to all users of the Platform, including but not limited to job seekers, employers, contractors, and visitors. Additional terms may apply to specific services or features.

2. Platform Description and Services

iskima.com is a comprehensive talent verification and skill assessment platform that helps employers hire verified talent and professionals showcase their skills. Our services include:

For Job Seekers & Professionals:

• Job search and application services
• Skill certification and testing
• Profile creation and management
• Resume upload and storage
• Pro subscription features
• Contract role matching

For Employers & Companies:

• Job posting and management
• Candidate screening and evaluation
• Skill verification tools
• Applicant database access
• Contract management support
• Hiring analytics and insights

3. User Accounts, Registration, and Eligibility

Account Creation Requirements:

• You must be at least 18 years old to create an account
• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Use a valid email address and phone number
• Create a strong, unique password

Account Security and Responsibilities:

• Maintain the confidentiality of your login credentials
• Notify us immediately of any unauthorized access
• You are responsible for all activities under your account
• Do not share your account with others
• Log out when using shared devices

Account Verification and Suspension:

• We may require identity verification for certain services
• Accounts may be suspended for policy violations
• We reserve the right to terminate accounts at our discretion
• Suspended accounts may lose access to certain features

4. Acceptable Use and Prohibited Activities

Permitted Use: You may use our Platform for legitimate job searching, hiring, skill development, and professional networking purposes in accordance with these Terms.

Strictly Prohibited Activities:

• Posting false, misleading, or fraudulent information
• Harassment, discrimination, or hate speech
• Attempting to gain unauthorized access to systems
• Using the Platform for illegal activities or fraud
• Spamming, phishing, or sending unsolicited communications
• Violating intellectual property rights
• Circumventing security measures or payment systems
• Impersonating others or creating fake accounts
• Manipulating search results or application processes
• Collecting user data without consent

Content Standards:

• All content must be accurate, lawful, and appropriate
• No offensive, violent, or inappropriate material
• Respect intellectual property and copyright laws
• Maintain professional standards in communications

5. Job Postings, Applications, and Hiring Process

Employer Responsibilities:

• Post accurate, detailed, and non-discriminatory job descriptions
• Comply with all applicable employment laws and regulations
• Respond to applications in a timely manner
• Maintain confidentiality of applicant information
• Provide clear terms for contract positions
• Ensure compliance with wage and hour laws
• Conduct any background checks or screenings in accordance with applicable law and with the candidate's consent

Job Seeker Responsibilities:

• Provide accurate and truthful information in applications
• Maintain up-to-date and professional profiles
• Respond promptly to employer communications
• Honor commitments and interview schedules
• Provide honest feedback about opportunities

Platform Role and Limitations:

• We facilitate connections but do not guarantee employment
• Employment agreements are between users and employers
• We are not responsible for employment disputes
• We may assist with mediation in certain cases
• Platform fees are separate from employment compensation
• We do not conduct background checks; employers or third-party providers may do so at their discretion

6. Certifications, Skill Verification, and Testing

Certification Overview:

• iskima certifications assess knowledge and practical skills in specific domains to verify talent capabilities
• Certifications are designed to provide employers with signal-rich indicators of a candidate's capabilities
• Certifications are valid for six (6) months from the date of issuance unless otherwise stated on the certification page
• After expiry, a certification is considered stale and should not be relied upon by employers without recertification

Eligibility, Identity, and Test Environment:

• You represent and warrant that you will take the test yourself without substitution or assistance
• You agree to identity verification measures, which may include government ID checks and biometric or liveness verification when enabled
• You must use an appropriate test environment free of unauthorized materials and devices
• Any attempt to falsify identity or delegate the test to another person is strictly prohibited

Test Integrity and Academic Honesty:

• No collaboration with other test-takers
• No use of unauthorized materials or resources
• No sharing, copying, recording, or distribution of test questions or answers
• No use of automated tools, bots, or generative AI unless expressly permitted
• Violations may result in immediate test failure, revocation of certification, and account suspension or termination

Retakes, Waiting Periods, and Fees:

• If you fail a certification, you may retake after a cooling-off period indicated at the time of testing
• Retakes may require additional fees and can be limited in frequency to preserve test integrity
• iskima may update test content at any time; retakes may differ from prior attempts

Proctoring, Monitoring, and Data Use:

• Tests may be proctored and monitored using video, audio, screen capture, or metadata analysis
• Proctoring data is processed in accordance with our Privacy Policy and retained only as necessary for integrity and compliance
• You consent to such monitoring and processing when you attempt a certification that indicates proctoring

Revocation, Suspension, and Appeals:

• Certifications may be suspended or revoked for integrity violations or misconduct
• We may notify employers who relied on a certification that has been revoked
• You may appeal revocation decisions within 14 days by contacting [email protected] with supporting evidence

Employer Use and Interpretation:

• Employers are solely responsible for interpreting certification results and determining job fit
• Certifications are indicators, not guarantees, of on-the-job performance
• Employers may require additional interviews, assessments, or background checks

Accessibility and Accommodations:

• iskima provides reasonable testing accommodations as required by applicable law
• Requests should be submitted in advance with sufficient documentation
• Approved accommodations will be implemented in a manner that preserves test integrity

No Guarantee of Employment or Outcomes:

• Earning a certification does not guarantee a job, contract, project award, or interview
• All hiring and contracting decisions are at the sole discretion of employers
• Certifications do not create any employment relationship with iskima

7. Pro Subscription, Premium Features, and Payment Terms

Subscription Plans and Billing:

• Monthly and annual billing options available
• Automatic renewal unless cancelled
• Price changes with 30-day notice
• Billing cycles begin on subscription start date
• Failed payments may result in service suspension

Premium Features and Access:

• Weekly and hourly project access
• Enhanced profile visibility and priority placement
• Certificate discounts and exclusive offers
• Dedicated support and priority assistance
• AI-powered work assistance tools
• Advanced analytics and insights

Cancellation and Refund Policy:

• Cancel anytime through account settings
• 7-day money-back guarantee for new subscriptions
• No refunds for partial months or years
• Access continues until end of billing period
• Refunds processed within 5-10 business days

No Guarantee of Employment or Project Awards:

• Pro membership increases visibility and access but does not guarantee interviews, job offers, or talent verification opportunities
• Employers retain sole discretion over hiring and selection decisions
• Pro features do not create any employment relationship with iskima

8. Performance-Based Service Acknowledgement and No Guarantees

User Commitment to Performance:

As a user of iskima, it is crucial to understand and acknowledge that iskima is a performance-based service. To achieve desirable outcomes, active participation and engagement are necessary. This includes, but is not limited to:

• Conducting outreach and networking with employers
• Effective communication with other users and employers
• Providing pertinent information as required
• Maintaining professional profiles and certifications
• Actively applying to relevant opportunities

Your active involvement is fundamental to the functionality and effectiveness of the service.

Correlation Between Experience and Results:

The level of experience and background you possess may significantly influence the results you obtain from using our service. Users with a richer experience and relevant background in the service's domain are likely to achieve better outcomes. However, this should not deter less experienced users, as iskima provides an opportunity for growth and learning.

Acknowledgement of No Guaranteed Results:

While iskima strives to provide a valuable and effective service, it is important to recognize that we cannot guarantee specific results. The nature of the service and the variety of external factors involved contribute to this aspect.

By agreeing to these Terms, you, as a user, acknowledge and accept that:

• There are no guaranteed outcomes, and results may vary based on numerous factors
• We provide no job or talent verification guarantees
• We are simply a platform to demonstrate your skills to employers
• The final decision rests entirely with employers, not with iskima
• We are in no way responsible for your employment outcomes or financial losses
• You accept that you will not badmouth or disparage iskima due to your own incompetence or lack of success
• It is your responsibility to make the most of the opportunities presented

9. User Content, Responsibilities, and Intellectual Property Rights

Content Ownership and Rights:

• You retain ownership of your original content
• Grant us license to use, display, and distribute your content
• License is non-exclusive, worldwide, and royalty-free
• We may use content for platform improvement and marketing
• You represent you have rights to all content you submit

Responsibility for Authorization:

• You confirm that you have the legal right to manage and distribute all uploaded materials
• It is your responsibility to ensure that any materials uploaded to our Services comply with applicable laws
• You must not infringe on any third-party rights
• You possess all necessary rights to use and upload such materials

Immediate Removal of Unauthorized Materials:

• In the event you discover you do not have appropriate rights or licenses for the materials uploaded, you agree to promptly remove such materials from our Services
• Failure to comply with this requirement can lead to the termination of your account
• Potential legal actions may be taken against you

Indemnification:

You agree to indemnify and hold harmless iskima, our affiliates, and our respective officers, directors, agents, and employees from any claim or demand made by any third party due to or arising out of:

• Your breach of these obligations
• Your violation of any law or the rights of a third party
• Any content you upload or share

10. Service Availability, Content Management, and Third-Party Content

Service Availability and Changes:

• We may change or end any Service or modify our prices prospectively
• We may change, suspend or discontinue any of our Services
• We may also modify our prices effective prospectively upon reasonable notice to the extent allowed under the law
• We don't promise to store or keep showing any information and content that you've posted
• iskima is not a storage service

Content Storage and Maintenance:

• You agree that we have no obligation to store, maintain or provide you a copy of any content or information that you or others provide
• This applies except to the extent required by applicable law and as noted in our Privacy Policy
• We may remove content at any time without notice
• It is your responsibility to maintain backups of important content

Third-Party Content and Services:

• Your use of others' content and information posted on our Services is at your own risk
• Others may offer their own products and services through our Services, and we aren't responsible for those third-party activities
• By using the Services, you may encounter content or information that might be inaccurate, incomplete, delayed, misleading, illegal, offensive or otherwise harmful
• iskima generally does not review content provided by our Members or others
• You agree that we are not responsible for others' (including other Members') content or information

Service Connections and Limitations:

• iskima may help connect Members offering their services (career coaching, accounting, etc.) with Members seeking services
• iskima does not perform nor employs individuals to perform these services
• You must be at least 18 years of age to offer, perform or procure these services
• You acknowledge that iskima does not supervise, direct, control or monitor Members in the performance of these services
• iskima is not responsible for the offering, performance or procurement of these services
• iskima does not endorse any particular Member's offered services
• Nothing shall create an employment, agency, or joint venture relationship between iskima and any Member offering services

11. Prohibited Activities, User Conduct, and Platform Misuse

Strictly Prohibited Activities:

You agree that you will not:

• Create a false identity on iskima, misrepresent your identity, create a Member profile for anyone other than yourself (a real person), create multiple accounts or use or attempt to use another's account
• Develop, support or use software, devices, scripts, robots or any other means or processes (including crawlers, browser plugins and add-ons or any other technology) to scrape the Services or otherwise copy profiles and other data from the Services
• Override any security feature or bypass or circumvent any access controls or use limits of the Service (such as caps on keyword searches or profile views)
• Copy, use, disclose or distribute any information obtained from the Services, whether directly or through third parties (such as search engines), without the consent of iskima
• Reply multiple times to the same request to gain additional social capital or visibility
• Make multiple introductions to the same iskima Members to gain social capital
• Use 2 or more accounts to earn Social Capital or visibility
• Sell social capital to other users via money transfers, cash or other means of payment
• Disclose information that you do not have the consent to disclose (such as confidential information of others)
• Violate the intellectual property rights of others, including copyrights, patents, trademarks, trade secrets or other proprietary rights
• Violate the intellectual property or other rights of iskima, including copying or distributing our learning materials or technology
• Post anything that contains software viruses, worms, or any other harmful code
• Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Services or any related technology that is not open source
• Imply or state that you are affiliated with or endorsed by iskima without our express consent
• Rent, lease, loan, trade, sell/resell or otherwise monetize the Services or related data or access to the same, without iskima's consent
• Deep-link to our Services for any purpose other than to promote your profile or a Group on our Services, without iskima's consent
• Use bots or other automated methods to access the Services, add or download contacts, send or redirect messages
• Monitor the Services' availability, performance or functionality for any competitive purpose
• Engage in "framing," "mirroring," or otherwise simulating the appearance or function of the Service
• Overlay or otherwise modify the Services or their appearance
• Interfere with the operation of, or place an unreasonable load on, the Services (e.g., spam, denial of service attack, viruses, gaming algorithms)
• Use iskima's logos or branding materials without explicit written permission
• Create or imply any affiliation, partnership, employment, or endorsement by iskima without our explicit prior consent

12. Data Privacy, Security, and North American Compliance

Compliance Framework: iskima.com operates in compliance with North American data protection regulations including:

• Canadian Personal Information Protection and Electronic Documents Act (PIPEDA)
• United States privacy laws and regulations
• General Data Protection Regulation (GDPR) for EU users
• Industry-standard security practices and protocols

Data Collection and Processing:

• Personal information (name, contact details, professional history)
• Resume and portfolio materials
• Application and interview data
• Certification and testing results
• Platform usage and analytics data
• Communication and support interactions

Data Security Measures:

• End-to-end encryption for sensitive data
• Secure data centers with physical security
• Regular security audits and penetration testing
• Access controls and authentication protocols
• Incident response and breach notification procedures

Data Sharing and Third Parties:

• Employer access to applicant information with consent
• Service providers under strict confidentiality agreements
• Legal compliance and law enforcement requests
• Business transfers with user notification
• Aggregated, anonymized data for analytics

13. Intellectual Property Rights and Content Ownership

Platform Intellectual Property:

• All platform content, design, and functionality owned by iskima
• Trademarks, logos, and brand elements are protected
• Software, algorithms, and proprietary technology
• Certification content and testing materials
• User interface and user experience design

User Content and Licenses:

• You retain ownership of your original content
• Grant us license to use, display, and distribute your content
• License is non-exclusive, worldwide, and royalty-free
• We may use content for platform improvement and marketing
• You represent you have rights to all content you submit

Copyright and DMCA Compliance:

• Respect intellectual property rights of others
• Report copyright violations through designated channels
• Counter-notification procedures available
• Repeat infringers may have accounts terminated

14. Disclaimers, Warranties, and Service Limitations

Service Availability and Performance:

• We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Platform performance may vary based on usage and technical factors
• Scheduled maintenance with advance notice when possible
• Third-party service dependencies may affect functionality

Employment and Business Outcomes:

• We do not guarantee job placement or employment success
• Salary and compensation are determined by employers
• Contract terms and conditions are between parties
• We are not responsible for employment disputes or outcomes

Content and Third-Party Information:

• User-generated content reflects individual opinions
• We do not verify all third-party information
• External links are provided for convenience only
• We are not responsible for third-party content or services

Non-Guarantee of Certification and Pro Outcomes:

• Certifications do not guarantee a job, task assignment, or project award
• Pro membership does not guarantee interviews, priority hiring, or any employment outcome
• Employers have full discretion to interpret certifications and select candidates

Edge Cases and Risk Allocation:

• Employment Classification: iskima is not an employer of record for candidates; any employment or contractor relationship is solely between the parties
• Taxes and Withholdings: Users are responsible for their own taxes, withholdings, and filings; iskima does not provide tax, legal, or accounting advice
• Payment Processing and Chargebacks: Payments may be handled by third-party processors; chargebacks may result in account suspension and offset of funds
• Third-Party Services: Integrations and tools are provided "as is"; we are not responsible for third-party availability, accuracy, or conduct
• Background Checks: Employers or third parties may conduct checks at their discretion and in compliance with law; iskima makes no warranties regarding results
• Messaging and Communications: Platform messages may be stored and reviewed for safety and compliance; you consent to electronic communications
• Reviews and Feedback: Content may be moderated or removed; by posting feedback you grant iskima a license to use and display it
• AI and Beta Tools: Features labeled as AI, experimental, or beta are provided without warranties; do not rely on them for legal, medical, safety, or financial advice
• Export Controls and Sanctions: You represent that you are not a prohibited party and will comply with applicable export and sanctions laws (including OFAC)
• Anti-Bribery/Anti-Corruption: You will comply with applicable anti-corruption laws and will not offer or accept improper payments
• Security Research: Unauthorized security testing is prohibited; report vulnerabilities via our disclosure process
• Rate Limits and Abuse: We may throttle, limit, or suspend access for excessive usage, scraping, or system abuse
• Feature Changes: We may add, remove, or modify features at any time; no entitlement to specific features or availability
• Cross-Border Data Transfers: Data may be transferred, processed, and stored outside your province, state, or country in compliance with law

15. Limitation of Liability and Indemnification

Limitation of Liability:

To the maximum extent permitted by applicable law, iskima shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Personal injury or property damage
• Emotional distress or mental anguish
• Any damages exceeding the amount paid for services

User Indemnification:

You agree to indemnify and hold harmless iskima from:

• Violations of these Terms or applicable laws
• Claims arising from your use of the Platform
• Infringement of third-party intellectual property rights
• Employment-related disputes or claims
• Costs of defense and settlement

16. Account Termination, Suspension, and Platform Access

User-Initiated Termination:

• Close your account at any time through account settings
• 30-day grace period for data recovery
• Permanent deletion of personal data after grace period
• Cancellation of active subscriptions
• Loss of access to platform services

Platform-Initiated Actions:

• Temporary suspension for policy violations
• Permanent termination for serious violations
• Immediate suspension for security threats
• Appeal process for suspension decisions
• Progressive discipline for repeated violations

Effect of Termination:

• Immediate cessation of platform access
• Termination of all active services and subscriptions
• Retention of certain data for legal compliance
• Potential impact on ongoing applications or contracts

17. Dispute Resolution, Governing Law, and Legal Proceedings

Dispute Resolution Process:

• Informal resolution through customer support
• Mediation for unresolved disputes
• Binding arbitration for certain claims
• Small claims court for eligible disputes
• Class action waivers apply

Governing Law and Jurisdiction:

• These Terms governed by laws of India
• Disputes subject to jurisdiction of Indian courts
• International users subject to local law requirements
• Platform operates under Indian legal framework

Limitation Period:

• Claims must be filed within 12 months of incident
• Failure to file within period bars all claims
• Discovery rule exceptions may apply
• Tolling agreements may extend periods

18. Changes to Terms, Platform Updates, and Notifications

Terms Modification Process:

• We reserve the right to modify these Terms at any time
• Material changes require 30-day advance notice
• Non-material changes effective immediately
• Continued use constitutes acceptance of new Terms
• Opt-out available for material changes

Notification Methods:

• Email notifications for account holders
• Platform announcements and banners
• Mobile app push notifications
• Social media announcements
• Direct communication for critical changes

Platform Updates and Maintenance:

• Regular updates to improve functionality and security
• Scheduled maintenance windows with advance notice
• Emergency updates for critical security issues
• Backward compatibility maintained when possible
• User training and documentation updates

19. Miscellaneous Provisions, Severability, and Entire Agreement

Severability and Enforceability:

• If any provision is found unenforceable, others remain valid
• Invalid provisions modified to maximum enforceable extent
• Entire agreement between parties
• No oral modifications or side agreements
• Waiver of one provision does not waive others

Force Majeure and Unforeseen Events:

• We are not liable for events beyond our control
• Natural disasters, government actions, or technical failures
• Reasonable efforts to mitigate impacts
• Service restoration as soon as reasonably possible

Assignment and Transfer:

• You may not assign your account or rights
• We may assign our rights and obligations
• Business transfers with user notification
• Successors bound by these Terms

20. Contact Information, Support, and Legal Inquiries

For questions about these Terms and Conditions, legal matters, or platform support, please contact us through the following channels:

General Support and Platform Issues:

Email: [email protected]

Website: https://iskima.com/contact

Response Time: Within 24-48 hours

Legal and Compliance Matters:

Legal Email: [email protected]

Privacy Officer: [email protected]

Response Time: Within 5 business days

Company Information:

Company: Gremory Private Limited.

Website: https://iskima.com

Office Address: 317, A-Z Industrial Estate, G.K. Road, Lower Parel West, Lower Parel, Mumbai, Maharashtra 400013, India

Registered Address: H NO 308 P SEC 10, URBAN ESTATE, Ambala City - 134003, Haryana, India

Business Hours: Monday-Friday, 9:00 AM - 6:00 PM IST

21. Complaints Regarding Content and Intellectual Property

Contact information for complaints about content provided by our Members. We respect the intellectual property rights of others. We require that information posted by Members be accurate and not in violation of the intellectual property rights or other rights of third parties.

Content Complaint Process:

• We provide a policy and process for complaints concerning content posted by our Members
• Complaints should be submitted to [email protected] with specific details
• Include evidence of rights ownership or violation
• We will investigate and take appropriate action within reasonable timeframes
• False or malicious complaints may result in account suspension

Intellectual Property Protection:

• We take intellectual property violations seriously
• Repeat infringers may have accounts terminated
• We may remove content pending investigation
• Users may submit counter-notifications for legitimate content
• We comply with applicable copyright laws and regulations

Agreement and Acceptance

By using iskima.com, you acknowledge that you have read, understood, and agree to be bound by these comprehensive Terms and Conditions, our Privacy Policy, and all applicable laws and regulations.

These Terms constitute the entire agreement between you and iskima regarding the use of our Platform and supersede all prior agreements and understandings.

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Terms and Conditions

Please read these comprehensive terms carefully before using iskima.com platform

Last updated: September 9, 2025

1. Introduction and Acceptance

These Terms apply to all users of the Platform, including but not limited to job seekers, employers, contractors, and visitors. Additional terms may apply to specific services or features.

2. Platform Description and Services

iskima.com is a comprehensive talent verification and skill assessment platform that helps employers hire verified talent and professionals showcase their skills. Our services include:

For Job Seekers & Professionals:

• Job search and application services
• Skill certification and testing
• Profile creation and management
• Resume upload and storage
• Pro subscription features
• Contract role matching

For Employers & Companies:

• Job posting and management
• Candidate screening and evaluation
• Skill verification tools
• Applicant database access
• Contract management support
• Hiring analytics and insights

3. User Accounts, Registration, and Eligibility

Account Creation Requirements:

• You must be at least 18 years old to create an account
• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Use a valid email address and phone number
• Create a strong, unique password

Account Security and Responsibilities:

• Maintain the confidentiality of your login credentials
• Notify us immediately of any unauthorized access
• You are responsible for all activities under your account
• Do not share your account with others
• Log out when using shared devices

Account Verification and Suspension:

• We may require identity verification for certain services
• Accounts may be suspended for policy violations
• We reserve the right to terminate accounts at our discretion
• Suspended accounts may lose access to certain features

4. Acceptable Use and Prohibited Activities

Permitted Use: You may use our Platform for legitimate job searching, hiring, skill development, and professional networking purposes in accordance with these Terms.

Strictly Prohibited Activities:

• Posting false, misleading, or fraudulent information
• Harassment, discrimination, or hate speech
• Attempting to gain unauthorized access to systems
• Using the Platform for illegal activities or fraud
• Spamming, phishing, or sending unsolicited communications
• Violating intellectual property rights
• Circumventing security measures or payment systems
• Impersonating others or creating fake accounts
• Manipulating search results or application processes
• Collecting user data without consent

Content Standards:

• All content must be accurate, lawful, and appropriate
• No offensive, violent, or inappropriate material
• Respect intellectual property and copyright laws
• Maintain professional standards in communications

5. Job Postings, Applications, and Hiring Process

Employer Responsibilities:

• Post accurate, detailed, and non-discriminatory job descriptions
• Comply with all applicable employment laws and regulations
• Respond to applications in a timely manner
• Maintain confidentiality of applicant information
• Provide clear terms for contract positions
• Ensure compliance with wage and hour laws
• Conduct any background checks or screenings in accordance with applicable law and with the candidate's consent

Job Seeker Responsibilities:

• Provide accurate and truthful information in applications
• Maintain up-to-date and professional profiles
• Respond promptly to employer communications
• Honor commitments and interview schedules
• Provide honest feedback about opportunities

Platform Role and Limitations:

• We facilitate connections but do not guarantee employment
• Employment agreements are between users and employers
• We are not responsible for employment disputes
• We may assist with mediation in certain cases
• Platform fees are separate from employment compensation
• We do not conduct background checks; employers or third-party providers may do so at their discretion

6. Certifications, Skill Verification, and Testing

Certification Overview:

• iskima certifications assess knowledge and practical skills in specific domains to verify talent capabilities
• Certifications are designed to provide employers with signal-rich indicators of a candidate's capabilities
• Certifications are valid for six (6) months from the date of issuance unless otherwise stated on the certification page
• After expiry, a certification is considered stale and should not be relied upon by employers without recertification

Eligibility, Identity, and Test Environment:

• You represent and warrant that you will take the test yourself without substitution or assistance
• You agree to identity verification measures, which may include government ID checks and biometric or liveness verification when enabled
• You must use an appropriate test environment free of unauthorized materials and devices
• Any attempt to falsify identity or delegate the test to another person is strictly prohibited

Test Integrity and Academic Honesty:

• No collaboration with other test-takers
• No use of unauthorized materials or resources
• No sharing, copying, recording, or distribution of test questions or answers
• No use of automated tools, bots, or generative AI unless expressly permitted
• Violations may result in immediate test failure, revocation of certification, and account suspension or termination

Retakes, Waiting Periods, and Fees:

• If you fail a certification, you may retake after a cooling-off period indicated at the time of testing
• Retakes may require additional fees and can be limited in frequency to preserve test integrity
• iskima may update test content at any time; retakes may differ from prior attempts

Proctoring, Monitoring, and Data Use:

• Tests may be proctored and monitored using video, audio, screen capture, or metadata analysis
• Proctoring data is processed in accordance with our Privacy Policy and retained only as necessary for integrity and compliance
• You consent to such monitoring and processing when you attempt a certification that indicates proctoring

Revocation, Suspension, and Appeals:

• Certifications may be suspended or revoked for integrity violations or misconduct
• We may notify employers who relied on a certification that has been revoked
• You may appeal revocation decisions within 14 days by contacting [email protected] with supporting evidence

Employer Use and Interpretation:

• Employers are solely responsible for interpreting certification results and determining job fit
• Certifications are indicators, not guarantees, of on-the-job performance
• Employers may require additional interviews, assessments, or background checks

Accessibility and Accommodations:

• iskima provides reasonable testing accommodations as required by applicable law
• Requests should be submitted in advance with sufficient documentation
• Approved accommodations will be implemented in a manner that preserves test integrity

No Guarantee of Employment or Outcomes:

• Earning a certification does not guarantee a job, contract, project award, or interview
• All hiring and contracting decisions are at the sole discretion of employers
• Certifications do not create any employment relationship with iskima

7. Pro Subscription, Premium Features, and Payment Terms

Subscription Plans and Billing:

• Monthly and annual billing options available
• Automatic renewal unless cancelled
• Price changes with 30-day notice
• Billing cycles begin on subscription start date
• Failed payments may result in service suspension

Premium Features and Access:

• Weekly and hourly project access
• Enhanced profile visibility and priority placement
• Certificate discounts and exclusive offers
• Dedicated support and priority assistance
• AI-powered work assistance tools
• Advanced analytics and insights

Cancellation and Refund Policy:

• Cancel anytime through account settings
• 7-day money-back guarantee for new subscriptions
• No refunds for partial months or years
• Access continues until end of billing period
• Refunds processed within 5-10 business days

No Guarantee of Employment or Project Awards:

• Pro membership increases visibility and access but does not guarantee interviews, job offers, or talent verification opportunities
• Employers retain sole discretion over hiring and selection decisions
• Pro features do not create any employment relationship with iskima

8. Performance-Based Service Acknowledgement and No Guarantees

User Commitment to Performance:

• Conducting outreach and networking with employers
• Effective communication with other users and employers
• Providing pertinent information as required
• Maintaining professional profiles and certifications
• Actively applying to relevant opportunities

Your active involvement is fundamental to the functionality and effectiveness of the service.

Correlation Between Experience and Results:

Acknowledgement of No Guaranteed Results:

By agreeing to these Terms, you, as a user, acknowledge and accept that:

• There are no guaranteed outcomes, and results may vary based on numerous factors
• We provide no job or talent verification guarantees
• We are simply a platform to demonstrate your skills to employers
• The final decision rests entirely with employers, not with iskima
• We are in no way responsible for your employment outcomes or financial losses
• You accept that you will not badmouth or disparage iskima due to your own incompetence or lack of success
• It is your responsibility to make the most of the opportunities presented

9. User Content, Responsibilities, and Intellectual Property Rights

Content Ownership and Rights:

• You retain ownership of your original content
• Grant us license to use, display, and distribute your content
• License is non-exclusive, worldwide, and royalty-free
• We may use content for platform improvement and marketing
• You represent you have rights to all content you submit

Responsibility for Authorization:

• You confirm that you have the legal right to manage and distribute all uploaded materials
• It is your responsibility to ensure that any materials uploaded to our Services comply with applicable laws
• You must not infringe on any third-party rights
• You possess all necessary rights to use and upload such materials

Immediate Removal of Unauthorized Materials:

• In the event you discover you do not have appropriate rights or licenses for the materials uploaded, you agree to promptly remove such materials from our Services
• Failure to comply with this requirement can lead to the termination of your account
• Potential legal actions may be taken against you

Indemnification:

• Your breach of these obligations
• Your violation of any law or the rights of a third party
• Any content you upload or share

10. Service Availability, Content Management, and Third-Party Content

Service Availability and Changes:

• We may change or end any Service or modify our prices prospectively
• We may change, suspend or discontinue any of our Services
• We may also modify our prices effective prospectively upon reasonable notice to the extent allowed under the law
• We don't promise to store or keep showing any information and content that you've posted
• iskima is not a storage service

Content Storage and Maintenance:

• You agree that we have no obligation to store, maintain or provide you a copy of any content or information that you or others provide
• This applies except to the extent required by applicable law and as noted in our Privacy Policy
• We may remove content at any time without notice
• It is your responsibility to maintain backups of important content

Third-Party Content and Services:

• Your use of others' content and information posted on our Services is at your own risk
• Others may offer their own products and services through our Services, and we aren't responsible for those third-party activities
• By using the Services, you may encounter content or information that might be inaccurate, incomplete, delayed, misleading, illegal, offensive or otherwise harmful
• iskima generally does not review content provided by our Members or others
• You agree that we are not responsible for others' (including other Members') content or information

Service Connections and Limitations:

• iskima may help connect Members offering their services (career coaching, accounting, etc.) with Members seeking services
• iskima does not perform nor employs individuals to perform these services
• You must be at least 18 years of age to offer, perform or procure these services
• You acknowledge that iskima does not supervise, direct, control or monitor Members in the performance of these services
• iskima is not responsible for the offering, performance or procurement of these services
• iskima does not endorse any particular Member's offered services
• Nothing shall create an employment, agency, or joint venture relationship between iskima and any Member offering services

11. Prohibited Activities, User Conduct, and Platform Misuse

Strictly Prohibited Activities:

You agree that you will not:

• Create a false identity on iskima, misrepresent your identity, create a Member profile for anyone other than yourself (a real person), create multiple accounts or use or attempt to use another's account
• Develop, support or use software, devices, scripts, robots or any other means or processes (including crawlers, browser plugins and add-ons or any other technology) to scrape the Services or otherwise copy profiles and other data from the Services
• Override any security feature or bypass or circumvent any access controls or use limits of the Service (such as caps on keyword searches or profile views)
• Copy, use, disclose or distribute any information obtained from the Services, whether directly or through third parties (such as search engines), without the consent of iskima
• Reply multiple times to the same request to gain additional social capital or visibility
• Make multiple introductions to the same iskima Members to gain social capital
• Use 2 or more accounts to earn Social Capital or visibility
• Sell social capital to other users via money transfers, cash or other means of payment
• Disclose information that you do not have the consent to disclose (such as confidential information of others)
• Violate the intellectual property rights of others, including copyrights, patents, trademarks, trade secrets or other proprietary rights
• Violate the intellectual property or other rights of iskima, including copying or distributing our learning materials or technology
• Post anything that contains software viruses, worms, or any other harmful code
• Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Services or any related technology that is not open source
• Imply or state that you are affiliated with or endorsed by iskima without our express consent
• Rent, lease, loan, trade, sell/resell or otherwise monetize the Services or related data or access to the same, without iskima's consent
• Deep-link to our Services for any purpose other than to promote your profile or a Group on our Services, without iskima's consent
• Use bots or other automated methods to access the Services, add or download contacts, send or redirect messages
• Monitor the Services' availability, performance or functionality for any competitive purpose
• Engage in "framing," "mirroring," or otherwise simulating the appearance or function of the Service
• Overlay or otherwise modify the Services or their appearance
• Interfere with the operation of, or place an unreasonable load on, the Services (e.g., spam, denial of service attack, viruses, gaming algorithms)
• Use iskima's logos or branding materials without explicit written permission
• Create or imply any affiliation, partnership, employment, or endorsement by iskima without our explicit prior consent

12. Data Privacy, Security, and North American Compliance

Compliance Framework: iskima.com operates in compliance with North American data protection regulations including:

• Canadian Personal Information Protection and Electronic Documents Act (PIPEDA)
• United States privacy laws and regulations
• General Data Protection Regulation (GDPR) for EU users
• Industry-standard security practices and protocols

Data Collection and Processing:

• Personal information (name, contact details, professional history)
• Resume and portfolio materials
• Application and interview data
• Certification and testing results
• Platform usage and analytics data
• Communication and support interactions

Data Security Measures:

• End-to-end encryption for sensitive data
• Secure data centers with physical security
• Regular security audits and penetration testing
• Access controls and authentication protocols
• Incident response and breach notification procedures

Data Sharing and Third Parties:

• Employer access to applicant information with consent
• Service providers under strict confidentiality agreements
• Legal compliance and law enforcement requests
• Business transfers with user notification
• Aggregated, anonymized data for analytics

13. Intellectual Property Rights and Content Ownership

Platform Intellectual Property:

• All platform content, design, and functionality owned by iskima
• Trademarks, logos, and brand elements are protected
• Software, algorithms, and proprietary technology
• Certification content and testing materials
• User interface and user experience design

User Content and Licenses:

• You retain ownership of your original content
• Grant us license to use, display, and distribute your content
• License is non-exclusive, worldwide, and royalty-free
• We may use content for platform improvement and marketing
• You represent you have rights to all content you submit

Copyright and DMCA Compliance:

• Respect intellectual property rights of others
• Report copyright violations through designated channels
• Counter-notification procedures available
• Repeat infringers may have accounts terminated

14. Disclaimers, Warranties, and Service Limitations

Service Availability and Performance:

• We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Platform performance may vary based on usage and technical factors
• Scheduled maintenance with advance notice when possible
• Third-party service dependencies may affect functionality

Employment and Business Outcomes:

• We do not guarantee job placement or employment success
• Salary and compensation are determined by employers
• Contract terms and conditions are between parties
• We are not responsible for employment disputes or outcomes

Content and Third-Party Information:

• User-generated content reflects individual opinions
• We do not verify all third-party information
• External links are provided for convenience only
• We are not responsible for third-party content or services

Non-Guarantee of Certification and Pro Outcomes:

• Certifications do not guarantee a job, task assignment, or project award
• Pro membership does not guarantee interviews, priority hiring, or any employment outcome
• Employers have full discretion to interpret certifications and select candidates

Edge Cases and Risk Allocation:

• Employment Classification: iskima is not an employer of record for candidates; any employment or contractor relationship is solely between the parties
• Taxes and Withholdings: Users are responsible for their own taxes, withholdings, and filings; iskima does not provide tax, legal, or accounting advice
• Payment Processing and Chargebacks: Payments may be handled by third-party processors; chargebacks may result in account suspension and offset of funds
• Third-Party Services: Integrations and tools are provided "as is"; we are not responsible for third-party availability, accuracy, or conduct
• Background Checks: Employers or third parties may conduct checks at their discretion and in compliance with law; iskima makes no warranties regarding results
• Messaging and Communications: Platform messages may be stored and reviewed for safety and compliance; you consent to electronic communications
• Reviews and Feedback: Content may be moderated or removed; by posting feedback you grant iskima a license to use and display it
• AI and Beta Tools: Features labeled as AI, experimental, or beta are provided without warranties; do not rely on them for legal, medical, safety, or financial advice
• Export Controls and Sanctions: You represent that you are not a prohibited party and will comply with applicable export and sanctions laws (including OFAC)
• Anti-Bribery/Anti-Corruption: You will comply with applicable anti-corruption laws and will not offer or accept improper payments
• Security Research: Unauthorized security testing is prohibited; report vulnerabilities via our disclosure process
• Rate Limits and Abuse: We may throttle, limit, or suspend access for excessive usage, scraping, or system abuse
• Feature Changes: We may add, remove, or modify features at any time; no entitlement to specific features or availability
• Cross-Border Data Transfers: Data may be transferred, processed, and stored outside your province, state, or country in compliance with law

15. Limitation of Liability and Indemnification

Limitation of Liability:

To the maximum extent permitted by applicable law, iskima shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Personal injury or property damage
• Emotional distress or mental anguish
• Any damages exceeding the amount paid for services

User Indemnification:

You agree to indemnify and hold harmless iskima from:

• Violations of these Terms or applicable laws
• Claims arising from your use of the Platform
• Infringement of third-party intellectual property rights
• Employment-related disputes or claims
• Costs of defense and settlement

16. Account Termination, Suspension, and Platform Access

User-Initiated Termination:

• Close your account at any time through account settings
• 30-day grace period for data recovery
• Permanent deletion of personal data after grace period
• Cancellation of active subscriptions
• Loss of access to platform services

Platform-Initiated Actions:

• Temporary suspension for policy violations
• Permanent termination for serious violations
• Immediate suspension for security threats
• Appeal process for suspension decisions
• Progressive discipline for repeated violations

Effect of Termination:

• Immediate cessation of platform access
• Termination of all active services and subscriptions
• Retention of certain data for legal compliance
• Potential impact on ongoing applications or contracts

17. Dispute Resolution, Governing Law, and Legal Proceedings

Dispute Resolution Process:

• Informal resolution through customer support
• Mediation for unresolved disputes
• Binding arbitration for certain claims
• Small claims court for eligible disputes
• Class action waivers apply

Governing Law and Jurisdiction:

• These Terms governed by laws of India
• Disputes subject to jurisdiction of Indian courts
• International users subject to local law requirements
• Platform operates under Indian legal framework

Limitation Period:

• Claims must be filed within 12 months of incident
• Failure to file within period bars all claims
• Discovery rule exceptions may apply
• Tolling agreements may extend periods

18. Changes to Terms, Platform Updates, and Notifications

Terms Modification Process:

• We reserve the right to modify these Terms at any time
• Material changes require 30-day advance notice
• Non-material changes effective immediately
• Continued use constitutes acceptance of new Terms
• Opt-out available for material changes

Notification Methods:

• Email notifications for account holders
• Platform announcements and banners
• Mobile app push notifications
• Social media announcements
• Direct communication for critical changes

Platform Updates and Maintenance:

• Regular updates to improve functionality and security
• Scheduled maintenance windows with advance notice
• Emergency updates for critical security issues
• Backward compatibility maintained when possible
• User training and documentation updates

19. Miscellaneous Provisions, Severability, and Entire Agreement

Severability and Enforceability:

• If any provision is found unenforceable, others remain valid
• Invalid provisions modified to maximum enforceable extent
• Entire agreement between parties
• No oral modifications or side agreements
• Waiver of one provision does not waive others

Force Majeure and Unforeseen Events:

• We are not liable for events beyond our control
• Natural disasters, government actions, or technical failures
• Reasonable efforts to mitigate impacts
• Service restoration as soon as reasonably possible

Assignment and Transfer:

• You may not assign your account or rights
• We may assign our rights and obligations
• Business transfers with user notification
• Successors bound by these Terms

20. Contact Information, Support, and Legal Inquiries

For questions about these Terms and Conditions, legal matters, or platform support, please contact us through the following channels:

General Support and Platform Issues:

Email: [email protected]

Website: https://iskima.com/contact

Response Time: Within 24-48 hours

Legal and Compliance Matters:

Legal Email: [email protected]

Privacy Officer: [email protected]

Response Time: Within 5 business days

Company Information:

Company: Gremory Private Limited.

Website: https://iskima.com

Office Address: 317, A-Z Industrial Estate, G.K. Road, Lower Parel West, Lower Parel, Mumbai, Maharashtra 400013, India

Registered Address: H NO 308 P SEC 10, URBAN ESTATE, Ambala City - 134003, Haryana, India

Business Hours: Monday-Friday, 9:00 AM - 6:00 PM IST

21. Complaints Regarding Content and Intellectual Property

Content Complaint Process:

• We provide a policy and process for complaints concerning content posted by our Members
• Complaints should be submitted to [email protected] with specific details
• Include evidence of rights ownership or violation
• We will investigate and take appropriate action within reasonable timeframes
• False or malicious complaints may result in account suspension

Intellectual Property Protection:

• We take intellectual property violations seriously
• Repeat infringers may have accounts terminated
• We may remove content pending investigation
• Users may submit counter-notifications for legitimate content
• We comply with applicable copyright laws and regulations

Agreement and Acceptance

By using iskima.com, you acknowledge that you have read, understood, and agree to be bound by these comprehensive Terms and Conditions, our Privacy Policy, and all applicable laws and regulations.

These Terms constitute the entire agreement between you and iskima regarding the use of our Platform and supersede all prior agreements and understandings.