Establish and lead the Quality Control function for India operations, ensuring production-ready GIS, CAD, and telecom deliverables. Build and mentor a high-performing QC team, define processes, and drive quality excellence in alignment with U.S. standards.

About the Company
CA UMESH HEGDE FIRM is an established professional services organization expanding its offshore technology and engineering operations in India. The firm is building a dedicated Quality Control (QC) leadership function in its Bangalore office to support U.S. project teams delivering geospatial, CAD, and telecom infrastructure solutions. With a strong focus on accuracy, scalability, and adherence to global standards, the firm offers a collaborative environment where quality assurance professionals can drive process excellence and team growth.

Role Overview
We are establishing a new Quality Control (QC) leadership function in our India offshore operations. As Head of QC — India, you will own and scale the end-to-end quality assurance framework for all geospatial, CAD, and telecom infrastructure deliverables produced by the Bangalore team. This is a build-and-scale leadership role, not just a review function. You will work closely with our U.S.-based QC leadership team, who have established global standards and best practices. Your responsibility is to localize, operationalize, and scale these standards in India, while building a high-performing QC organization. You will serve as the final authority on quality for India deliverables, ensuring only production-ready outputs are delivered to U.S. project teams and clients.

Key Responsibilities
QC Leadership & Governance:

• Own the end-to-end QC strategy, governance, and execution for India operations.
• Act as the final approval authority for all India-produced GIS, CAD, and telecom deliverables.
• Define and enforce QC gates, acceptance criteria, and quality benchmarks aligned with U.S. QC standards.

Team Building & Management:

• Build, lead, and scale a QC team in Bangalore through hiring, training, mentoring, and performance evaluation.
• Establish a quality-first culture focused on accuracy, accountability, and continuous improvement.

Process Development & Standardization:

• Translate U.S. QC standards into India-ready SOPs, checklists, and workflows.
• Develop QC documentation including review checklists, error classification frameworks, QC scorecards, and training materials.
• Identify gaps in production workflows and implement corrective process improvements.

Quality Monitoring & Reporting:

• Define and track key quality metrics: first-pass yield rate, rework percentage, error trends, QC turnaround time.
• Provide weekly and monthly quality reports to India and U.S. leadership with data-driven recommendations.

Cross-Functional Collaboration:

• Work daily with U.S. QC leads during EST overlap hours (5:30 PM – 9:30 PM IST).
• Act as the primary India-side QC escalation point for review discussions and process refinement.
• Collaborate with production, project managers, and engineering teams to resolve quality issues.

Domain Ownership (GIS / CAD / Telecom):

• Oversee QC of CAD drawings, GIS datasets, fiber network designs (FTTx, aerial & underground infrastructure), and geospatial mapping deliverables.
• Ensure compliance with telecom infrastructure standards including poles, ducts, handholes, splice enclosures, and network connectivity validation.

Tech Stack

• GIS Tools: ArcGIS (Pro / Desktop / Enterprise), QGIS, ModelBuilder, FME
• CAD Tools: AutoCAD, Civil 3D, MicroStation
• Telecom/Geospatial: LiDAR, photogrammetry, point cloud data validation
• Automation: Python, GIS workflow automation
• Quality Frameworks: ISO, Six Sigma

Bachelor’s or Master’s degree in Civil Engineering, GIS, Geography, Geoinformatics, or related discipline. 7–12+ years of experience in GIS, CAD, or geospatial engineering (telecom/utilities preferred). Minimum 3+ years in QC / QA / technical review / team lead roles. Strong expertise in ArcGIS (Pro / Desktop / Enterprise), QGIS, AutoCAD / Civil 3D / MicroStation. Strong understanding of telecom fiber network design (FTTx, aerial, underground networks). Proven experience in reading and validating engineering drawings and spatial datasets. Experience working in offshore–onshore delivery models is highly preferred. Strong leadership, communication, and stakeholder management skills. Ability to work in 5:30 PM – 9:30 PM IST (U.S. overlap shift). Nice to have: Experience with LiDAR, photogrammetry, or point cloud data validation. Exposure to ISO / Six Sigma / structured quality frameworks. Python or automation experience for QC workflows. Experience with GIS workflow automation tools (FME, ModelBuilder, etc.). Experience in large-scale telecom or utility digitization programs.

Paid sick time, Paid time off, Provident Fund