Join Comprint Tech Solutions as a Linux Technical Support Engineer – L2, where you'll provide advanced troubleshooting and support for Linux-based systems to ensure optimal performance and reliability for our clients. This remote contract role offers the opportunity to work with cutting-edge technologies in a dynamic IT environment.

Comprint Tech Solutions is seeking a skilled Linux Technical Support Engineer – L2 to join our remote contract team. In this role, you will act as a key support resource for our clients' Linux infrastructure, handling escalated issues that require in-depth technical expertise. Your responsibilities will include diagnosing and resolving complex system problems, performing root cause analysis, and implementing preventive measures to minimize downtime. You will collaborate with cross-functional teams to optimize server performance, automate routine tasks through scripting, and ensure compliance with security best practices.

This position is ideal for professionals passionate about open-source technologies and eager to contribute to high-impact IT solutions. As part of our commitment to innovation, you will have the chance to work on diverse projects involving cloud integrations, virtualization (e.g., KVM, VMware), and containerization tools like Docker. Comprint Tech Solutions values proactive problem-solvers who can deliver exceptional customer support while continuously enhancing their technical knowledge. If you thrive in a remote setting and are ready to elevate your career in Linux support, apply today to be part of our growing team.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 3-5 years of experience in Linux system administration and technical support, with a focus on Level 2 escalation handling.
• Proficiency in Linux distributions such as Ubuntu, CentOS, or Red Hat, including command-line operations, scripting (Bash/Python), and kernel troubleshooting.
• Strong knowledge of networking protocols, firewalls, and security practices in Linux environments.
• Experience with monitoring tools like Nagios, Zabbix, or Prometheus, and ticketing systems such as Jira or ServiceNow.
• Excellent problem-solving skills and ability to work under pressure in a fast-paced support setting.
• Effective communication skills for interacting with clients and team members.
• Certifications like RHCSA, CompTIA Linux+, or equivalent are highly desirable.

• Competitive monthly salary range tailored to experience.
• Flexible remote work arrangements with a contract-based structure.
• Comprehensive health insurance coverage for you and your family.
• Opportunities for professional development and certification reimbursements.
• Paid time off and work-life balance initiatives.
• Access to modern tools and resources for efficient remote collaboration.
• Collaborative team environment with mentorship from senior engineers.