Quickbase is hiring a Manager of GTM Operations to lead a team of analysts in Bangalore, driving operational excellence across Sales, CX, and Product teams.

About the Company Quickbase is a leading low-code platform that empowers organizations to build better ways to run their operations. For over 25 years, companies across various industries have relied on Quickbase to solve operational challenges that off-the-shelf software wasn't built for. By connecting people, information, and processes, Quickbase allows teams to create applications around how work actually happens, keeping operations moving as needs change. The company is currently building on that foundation with new products and possibilities for creating, adapting, and improving work systems. The culture at Quickbase is built on curiosity, collaboration, and a shared passion for problem-solving.

Role Overview Quickbase is seeking a Manager of GTM Operations to lead a team of analysts supporting Sales, Customer Experience, and Product Operations. This role sits within the RevOps function and is responsible for driving operational excellence, consistency, and scale across go-to-market systems and processes. You will lead a Bangalore-based team of six analysts spanning Sales Ops, CX Ops, and Product Ops, providing coaching, prioritization, and execution oversight while balancing people leadership with hands-on engagement in GTM systems and workflows.

Key Responsibilities

• Team Leadership & Development: Lead, coach, and develop a team of six GTM operations analysts across Sales Ops, CX Ops, and Product Ops. Establish clear goals, performance expectations, and career development plans. Drive accountability through consistent progress tracking, status reporting, and delivery management. Foster a culture of ownership, problem-solving, and continuous improvement.
• Operational Execution & Oversight: Oversee day-to-day operational support across GTM functions, ensuring high-quality, timely execution. Act as the primary escalation point for complex operational and system-related issues. Ensure alignment of analyst work with broader RevOps priorities and business goals. Drive visibility into team output, progress, and impact for leadership stakeholders.
• Systems & Process Excellence: Provide guidance on the effective use and optimization of GTM systems including CRM, customer platforms, and product tools. Ensure consistency and scalability of processes across Sales, CX, and Product operations. Partner with stakeholders to design and implement operational frameworks that improve efficiency and reduce friction. Promote best practices in data quality, system governance, and workflow design.
• Cross-Functional Collaboration: Partner closely with Sales, Customer Success, Support, Product, and RevOps leadership. Translate business needs into actionable operational solutions. Align priorities across functions to ensure cohesive execution. Serve as a bridge between technical execution and business strategy.
• Operational Scaling & Continuous Improvement: Identify opportunities to streamline processes and improve team productivity. Drive standardization and documentation of key workflows. Help evolve the operating model to support growth and increasing complexity. Encourage resourcefulness and structured problem-solving in ambiguous situations.

Tech Stack

• CRM Platform: Salesforce
• Customer Success Tools (e.g., Gainsight, Totango, ChurnZero – implied by "customer success tools")
• Product and analytics systems (e.g., product analytics platforms, BI tools)
• Workflow automation and operations tools (e.g., Zapier, Workato)
• Data governance and quality frameworks
• Standard office productivity tools (Google Workspace / Office 365)

• 6–10+ years of experience in Revenue Operations, Sales Operations, CX Operations, Product Operations, or similar roles.
• 2–4+ years of people management experience, ideally leading analyst or technical ops teams.
• Strong familiarity with GTM systems including CRM platforms such as Salesforce, customer success tools, and product and analytics systems.
• Experience working in cross-functional, fast-paced environments.
• Strong operational mindset with attention to detail and process rigor.
• Ability to navigate ambiguity and drive clarity in execution.
• Proven ability to manage multiple priorities and deliver through others.
• Excellent communication skills including executive-level updates and stakeholder management.
• Data-driven approach to problem-solving and decision-making.

• Modern Health
• Group Medical Insurance
• Night Shift Allowance
• Hybrid Work Allowance
• Mobile and Internet Allowance
• Meal Benefit
• Office Transportation
• On-Call Weekend Allowance
• Weekend Working Allowance
• Employee Referral Bonus