Lead and manage OpenGov's HR technology stack, ensuring reliable systems and integrations for the full employee lifecycle across US and India geographies. Hands-on role with team leadership, Workday administration, and stakeholder partnership.

About the Company

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. Over 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen public trust. Their category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, empowering public sector organizations to focus on priorities and deliver maximum ROI. OpenGov's mission is to power more effective and accountable government, and they are headquartered in San Francisco with offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.

Role Overview

The Manager, HR Technology owns the administration, configuration, and continuous improvement of OpenGov’s HR technology stack, ensuring systems and integrations that manage employee data across the employee lifecycle are reliable, compliant, and aligned with the needs of a global workforce. Based in Pune, India, this role reports to the Director of Enterprise Applications and Engineering and leads a team of HR application administrators. The manager partners with stakeholders across the US and India—HR Operations, Payroll, Benefits, Talent Acquisition, Talent Management, HR Business Partners, IT, and Workplace—to maintain and streamline systems supporting the full employee lifecycle from hire to retire. This is a player-coach role: the individual stays hands-on across the Workday stack and the broader application portfolio while leading, mentoring, and growing the team. The Manager owns the technical relationship with Ashby (ATS), oversees the employee engagement survey platform, and maintains a functional understanding of NetSuite/ERP as it ties into HRIS data flows.

Key Responsibilities

Team Leadership & People Management: Lead, mentor, and grow a team of HR application administrators, setting priorities and developing technical and functional skills. Operate as a player-coach, remaining hands-on across the Workday stack while coaching the team. Manage team intake, workload, and prioritization across projects and day-to-day support.

HR Systems Administration & Domain Support: Provide administration, configuration, support, and maintenance across the full Workday suite (Core HCM, Payroll, Benefits, Absence, Time Tracking, Compensation, Recruiting, Talent, Reporting, and Security). Deliver techno-functional expertise across payroll, benefits, talent management, talent acquisition, onboarding/offboarding, and general HR operations for both US and India geographies. Support India- and US-specific processes and regulatory requirements. Own the technical relationship with Ashby (ATS) including integration health, configuration, and offer workflows. Administer the employee engagement survey platform (e.g., CultureAmp) including survey launches and data management. Perform regular audits to ensure data integrity.

Projects & Stakeholder Partnership: Partner with client groups globally to evaluate business needs and recommend system-based solutions. Lead projects end-to-end, providing regular updates and adhering to deadlines. Assist in developing materials and delivering system training. Maintain documentation of functional requirements and system specifications.

Data, Reporting & Governance: Design, develop, and deploy reports and dashboards using Workday report writing and data extracts. Share responsibility for HR data governance, partnering with the HRIS/HR Systems Architect and IT on data structures, security, and downstream data flows (e.g., BI/data-warehouse integrations). Regularly evaluate HR technology processes to align with best practices.

Integrations & Vendor Management: Provide functional support for integrations across the HR ecosystem (e.g., ADP, Ashby, engagement survey, SSO/identity, ERP, downstream data platforms). Maintain a functional understanding of NetSuite or comparable ERP. Partner with the HRIS/HR Systems Architect on integration architecture and manage third-party vendor relationships.

Compliance & Best Practices: Ensure HR systems and processes support compliance requirements across the US and India, including audits, policy acknowledgements, and mandatory training. Conduct research to stay current on system releases and industry trends. Exhibit sound judgment and confidentiality in handling sensitive employee data.

Tech Stack

• Workday (Core HCM, Payroll, Benefits, Absence, Time Tracking, Compensation, Recruiting, Talent, Reporting, Security)
• Ashby (Applicant Tracking System)
• CultureAmp (Employee Engagement Survey Platform)
• NetSuite or comparable ERP
• ADP (Payroll integration)
• SSO/Identity platforms
• BI/data-warehouse integrations
• Atlassian stack (Jira, Confluence)
• Google Workspace

Requirements and Preferred Experience

• Bachelor's degree or equivalent experience required.
• 8+ years of progressive HR technology / HRIS functional and technical experience.
• 2+ years of direct people-management experience leading a technical or functional team; this is not an entry-level management role.
• Broad, hands-on domain expertise across multiple HR areas — payroll, benefits, talent management, talent acquisition, onboarding/offboarding, employee engagement, and general HR operations.
• Experience supporting HR systems across multiple geographies, ideally including both India and the US.
• 3+ years of Workday administration/configuration experience with strong depth across the module stack (Absence, Benefits, Compensation, Core HCM, Payroll, Recruiting, Reporting, Security, Talent, Time Tracking) — not limited to one or two specialties.
• Proficiency with Workday report writing.
• Experience administering an applicant tracking system (Ashby preferred) and an employee engagement survey platform (CultureAmp preferred).
• Working knowledge of HR system integrations and how HRIS data flows into ERP (NetSuite or comparable) and downstream systems.
• Experience with NetSuite or comparable ERP administration a plus.
• Demonstrated experience mentoring and growing technical/functional team members and building backup coverage across critical domains.
• Strong understanding of HR compliance and data governance/privacy considerations across regions.
• Excellent problem solving, collaboration, time management, and organization skills.
• Familiar with agile methodologies and the Atlassian tech stack (Jira, Confluence).
• Ability to communicate clearly through verbal, written, and non-verbal methods to all levels of the organization, and to partner effectively with globally distributed stakeholders.
• Detail-oriented team player able to handle multiple projects and priorities.
• Workday certifications or training courses/seminars preferred.
• Experience using Google Workspace a plus.
• Exhibits sound judgment, discretion, and confidentiality.

Benefits That Work for You

• Comprehensive healthcare options for individuals and families
• Flexible vacation policy and paid company holidays
• 401(k) with company match
• Paid parental leave, wellness stipends, and HSA contributions
• Professional development and growth opportunities
• A collaborative office environment with weekly catered lunches