Seeking a customer-focused sales associate for a premium silk saree showroom. Role involves assisting customers, achieving sales targets, and maintaining store displays. Ideal for candidates with 1–3 years of textile retail experience.

About the Company

Sundari Silks is a trusted silk saree and textile retailer headquartered in T. Nagar, Chennai, with showrooms in Chennai and Mumbai and an online store. With decades of experience, the company is known for offering a wide range of premium silk sarees, including Kanchipuram, Banarasi, and hand-painted varieties, as well as bridal wear and accessories. The brand prides itself on delivering a warm, personalized shopping experience and maintaining strong relationships with customers across South India.

Role Overview

We are looking for a dedicated Sales Associate (Textiles) to join our team at the Chennai showroom (T. Nagar or Adyar). In this role, you will serve as the primary point of contact for customers, guiding them in selecting sarees and textiles that match their occasion, budget, and preferences. You will be responsible for meeting daily and monthly sales targets while ensuring every customer receives attentive and knowledgeable service. The ideal candidate has a pleasant personality, good communication skills in Tamil, and a basic understanding of fabric types. Training on product details and sales techniques will be provided for motivated individuals.

Key Responsibilities

• Greet customers warmly and identify their needs – occasion, budget, colour, and fabric preference.
• Display and explain products: silk varieties, weaves, borders, zari, hand-painted, and aari work.
• Achieve daily and monthly sales targets; cross-sell blouses, accessories, and add-ons.
• Fold, arrange, and maintain neat counter and rack displays.
• Support billing, packing, alteration, and handover of blouse-stitching orders.
• Assist in stock receiving, tagging, and periodic stock checks.
• Build repeat customer relationships; collect contact details and share new-arrival updates.
• Handle exchanges and complaints politely, escalating to the floor manager when needed.
• Follow showroom SOPs, grooming standards, and attendance rules.

Tech Stack

The role requires basic proficiency with billing and point-of-sale (POS) systems. Familiarity with inventory management software or mobile apps for customer communication is beneficial but not mandatory. Training will be provided on internal tools used for billing, stock updates, and customer relationship management.

1–3 years of retail experience in textiles, sarees, or garments preferred. Freshers with strong communication skills may apply. Must be fluent in Tamil. Knowledge of silk fabrics and billing/POS systems is an advantage. Ability to stand for long hours and work during festival peaks.

Monthly salary ₹15,000–₹18,000 plus sales incentives. PF/ESI as per policy, festival bonus, and training provided.