Drive sales and key account management for genomic diagnostic services across Kerala State.

About the Company
Credence Genomics, operating under Medisequence Pvt Ltd, is a genomics and diagnostics facility based in Chennai, India. The company is dedicated to delivering cutting-edge genetic testing services and innovative genomic solutions. With a focus on advancing healthcare through precision diagnostics, Medisequence collaborates with hospitals, diagnostic centers, and healthcare professionals to provide state-of-the-art laboratory services and kits across India.

Role Overview
The Service Lab Account Manager (Sales Team) is a field-based sales role responsible for driving the adoption of laboratory diagnostic services, tests, and kits across Kerala State, specifically in the Trivandrum and Kochi regions. This role requires a seasoned sales professional with a strong background in biotechnology and life sciences who can build and maintain relationships with key healthcare stakeholders, identify new business opportunities, and achieve ambitious sales targets. The ideal candidate will have proven experience in hospital/institutional sales, product launches, and key account management within the diagnostic or pharmaceutical industry.

Key Responsibilities

• Drive sales growth and expand market share for critical care products across the assigned territory in Kerala.
• Successfully launch new products in the critical care segment through hospital and institutional channels.
• Manage and develop key accounts including corporate hospitals, multispecialty centres, government institutions, and diagnostic labs.
• Build strong relationships with super specialists in therapeutic areas such as Infectious Diseases, Oncology, Nephrology, and Intensive Care.
• Coordinate timely with marketing and medical affairs teams to execute regional strategies.
• Monitor competitor activities and market trends, providing actionable insights to the management.
• Achieve and exceed monthly/quarterly sales targets, KPIs, and business objectives.
• Ensure effective market coverage within the designated territory, leveraging existing relationships and networking.

Tech Stack

• Genomic testing platforms and diagnostic laboratory instruments
• Customer Relationship Management (CRM) software for tracking sales activities and account interactions
• Microsoft Office Suite (Excel, PowerPoint, Word) for reporting and presentations
• Diagnostic test kits and laboratory equipment (specific to genomics and critical care)
• Sales analytics tools for monitoring market trends and competitor activity

Qualifications

• Bachelor's degree in Biotechnology, Life Sciences, Pharmacy, or related field (essential).
• MBA in Marketing or Healthcare Management (highly preferred).

Experience

• 2–3 years of sales experience, preferably with MNCs, top Indian pharma companies, or leading diagnostic labs.
• Proven success in hospital/institutional sales, product launches, and key account management.
• Prior work experience in Kerala State, especially Trivandrum/Kochi, is preferred.

Skills

• Strong communication and interpersonal abilities.
• Adaptability and cross-functional collaboration skills.
• Good market knowledge and customer relationship management.
• Fluency in Malayalam (required).

Bachelor's degree in Biotechnology, Life Sciences, Pharmacy or related field; 2–3 years of sales experience in pharma/diagnostics; proven success in hospital/institutional sales, product launches, and key account management; prior work experience in Kerala State; fluency in Malayalam; strong communication and interpersonal skills.

Opportunity to work with a growing genomics and diagnostics company; career growth in sales and account management; exposure to cutting-edge genetic testing services.