Manage bulk SMS routing operations across domestic and international routes, optimize delivery and margins, and drive revenue through aggregator partnerships.

About the Company

Telebu Communications Pvt. Ltd. is a 20+ year old, technology-driven product company that enables enterprises to communicate effectively through SMS, Chat, Voice & Video platforms, along with robust APIs and SDKs. Founded in 2003 and formerly known as SMSCountry Networks, Telebu operates globally with offices across India (HQ – Hyderabad), Bahrain, UAE, Saudi Arabia, Qatar, and the USA. As one of India’s oldest A2P messaging platforms, Telebu is expanding its global routing infrastructure and seeking a dedicated professional to take end-to-end ownership of domestic and international SMS delivery.

Role Overview

As an SMS Routing Manager, you will own and optimize SMS routing operations across direct operator and aggregator routes (domestic and international). You will be responsible for both the technical efficiency and commercial success of the SMS routing layer, ensuring smooth message delivery, monitoring pricing and margins, and driving direct revenue by commercializing routes through partnerships with aggregators and resellers. This position is ideal for someone with 1–3 years of experience in SMS routing, aggregator operations, or telecom VAS environments who can balance technical performance with revenue growth.

Key Responsibilities

• Routing Operations: Own and optimize end-to-end SMS routing (domestic and international) across direct operator and aggregator routes.
• Performance Monitoring: Monitor and analyze real-time delivery performance, latency, and DLR behavior across global operators.
• Route Configuration: Configure, prioritize, and manage high-delivery and high-margin routes based on traffic type (OTP, Promotional, Transactional).
• Vendor Management: Build and maintain strong relationships with telecom operators, aggregators, and direct connectivity partners.
• Commercial Negotiation: Negotiate commercial terms including pricing, volume commitments, and SLAs with vendors and suppliers.
• Revenue Generation: Drive direct revenue by actively commercializing available routes (India, GCC, Africa, and other key regions) to aggregators and resellers, aiming for ₹10–25 lakhs per month within the first 3–6 months.
• Strategic Partnerships: Establish and manage partnerships with aggregator networks to scale inbound traffic through SMSCountry routes.
• Compliance: Work closely with compliance teams to ensure adherence to DLT (India) and global regulatory requirements.
• Emergency Response: Take quick action during route failures or emergency situations to ensure uninterrupted SMS services.
• Reporting: Prepare MRR reports and margin tracking reports for management review using tools like Google Sheets and MS Office.

Tech Stack

• SMS Routing Dashboards & Administration
• SMPP / API Configurations
• Delivery Testing Tools
• Google Sheets & MS Office for reporting and analytics
• Understanding of global A2P SMS routing and gateway operations

Work Environment

• Full-time, permanent employment
• Work from home / remote (India)
• 5 days a week
• Performance-driven culture with revenue targets

This role offers the opportunity to work with a well-established global messaging infrastructure provider and directly contribute to both technical excellence and revenue growth.

1-3 years of experience in SMS routing, aggregator operations, or telecom VAS environments; Hands-on experience with SMS routing dashboards, delivery testing, and SMPP/API configurations; Strong understanding of grey routes, tiered routing strategies, and fallback routing; Sound commercial judgment; Proven ability to close deals with aggregators or enterprise resellers; Established industry network across India, UAE, Africa, and Southeast Asia; Experience in SMS pricing, margin tracking, and MRR reporting; Ability to manage multiple vendors and partner relationships; Basic analytical and reporting skills (Google Sheets & MS Office); Clear communication and coordination skills; Ability to handle pressure and respond quickly during emergencies; Routing sales experience: 1 year (Required).

Health Insurance, Provident Fund