About the Company
DMI Finance is a leading digital lending and financial services platform in India, providing innovative credit solutions to individuals and businesses. As a technology-driven non-banking financial company (NBFC), DMI Finance leverages cutting-edge infrastructure to power its payment ecosystem, including PPI wallets, UPI, payment aggregation, and RuPay card issuance. The company is committed to reliability, security, and regulatory compliance, operating under the oversight of RBI, NPCI, and other financial regulators.
Role Overview
We are seeking an experienced Specialist – IT Infrastructure Engineer to lead and manage cloud infrastructure, production operations, and platform reliability for our digital payments ecosystem. The ideal candidate will have 6–10 years of hands-on experience in cloud architecture, DevOps, SRE, and infrastructure operations, with a strong background in managing mission-critical, high-volume transaction systems. This role is pivotal in ensuring the high availability, scalability, and security of our payment platforms, including PPI Wallet, UPI, Payment Aggregator, RuPay Card Issuance, Merchant Onboarding, and Payment Processing Platforms. The role requires close collaboration with Development, Security, Product, and Business teams to drive operational excellence.
Key Responsibilities
Cloud Infrastructure & Operations
- Manage and optimize cloud infrastructure across Production, DR, UAT, and Development environments.
- Design and implement highly available, scalable, and secure cloud architectures.
- Manage cloud resources including Compute, Kubernetes, Networking, Storage, Databases, and Security Services.
- Ensure infrastructure availability, performance, capacity planning, and cost optimization.
- Lead cloud migration, modernization, and optimization initiatives.
Production Support & Service Reliability
- Ensure 24x7 availability of business-critical payment applications.
- Manage production incidents, service restoration, and root cause analysis (RCA).
- Establish monitoring, alerting, and observability frameworks.
- Drive improvements in system resilience, uptime, and operational efficiency.
- Support major production deployments and release management activities.
Security & Compliance
- Implement cloud security best practices and infrastructure hardening.
- Manage IAM, privileged access, network security, and data protection controls.
- Coordinate vulnerability assessments, remediation, and patch management.
- Support compliance requirements related to RBI Guidelines, NPCI Requirements, Payment Aggregator Regulations, PCI-DSS, ISO 27001, CERT-In Directives, and UIDAI Security Controls.
Disaster Recovery & Business Continuity
- Design and maintain Disaster Recovery strategies.
- Conduct periodic DR drills and failover testing.
- Ensure compliance with organizational RTO and RPO requirements.
- Maintain infrastructure readiness for regulatory and audit requirements.
DevOps & Automation
- Implement Infrastructure-as-Code (IaC) and cloud automation.
- Enhance CI/CD pipelines and deployment processes.
- Improve operational efficiency through automation and self-healing mechanisms.
- Support containerized and microservices-based application environments.
Vendor & Stakeholder Management
- Coordinate with cloud providers, managed service providers, and technology partners.
- Manage vendor SLAs and infrastructure-related escalations.
- Work closely with application teams, security teams, and business stakeholders.
Team Leadership & Mentoring
- Mentor junior cloud and infrastructure engineers.
- Establish operational best practices and standard operating procedures.
- Lead infrastructure projects and drive continuous improvement initiatives.
- Participate in resource planning and team development activities.
Tech Stack
- Cloud Platforms: GCP, AWS
- Containers & Orchestration: Docker, Kubernetes, Helm
- Automation & DevOps: Terraform, Ansible, Jenkins, GitLab CI/CD, GitHub Actions
- Monitoring & Observability: Zabbix, Grafana, Prometheus, ELK Stack, Cloud Monitoring Tools
- Databases: MySQL, PostgreSQL, Redis, MongoDB
- Operating Systems: Linux (Ubuntu, CentOS, RHEL), Windows Server
- Networking & Security: DNS, VPN, TCP/IP, Firewalls, WAF, SSL/TLS, IAM, Network Security Controls
- Other: Cloud SQL/RDS, Compute Engine/EC2, GKE/EKS, Load Balancers
Preferred Certifications
- Google Professional Cloud Engineer
- Google Professional Cloud Architect
- AWS Solutions Architect Associate/Professional
- Certified Kubernetes Administrator (CKA)
- RHCSA / RHCE
- ITIL Foundation
Key Performance Indicators
- Production Uptime 99.95%
- Successful DR Drill Execution
- Cloud Cost Optimization
- Timely Closure of Vulnerabilities
- Infrastructure Automation Coverage
- SLA Compliance
- Incident Resolution & RCA Closure Timeliness
- Audit and Regulatory Compliance Adherence
Preferred Domain Experience
Candidates with experience in PPI Issuers, UPI PSP / TPAP Ecosystem, Payment Aggregators (PA), RuPay Card Issuers, Banking & Financial Services, Digital Wallet Platforms, NPCI Integrated Systems, or Fintech Organizations will be given preference.