Lead a 13-member engineering team at EITB Global Info Solutions, driving full-stack development and conversational AI capabilities. Responsible for technical delivery, architecture, and team mentorship while collaborating with stakeholders across India, Australia, and the Philippines. Onsite role in Chennai with a focus on scalable digital solutions.

About the Company

EITB Global Info Solutions (Elephant in the Boardroom) partners with organisations to design, build, and optimise digital experiences that perform. Their work spans strategy, design, development, and marketing, with a strong focus on scalable solutions, measurable outcomes, and long-term partnerships. They help clients evolve their digital presence to support growth, efficiency, and better customer engagement.

Role Overview

We are looking for a hands-on Senior Technical Lead to take ownership of engineering delivery, team leadership, and project execution across the organisation. The role will lead a 13-member development team and work closely with stakeholders in Australia and the Philippines. The successful candidate will be accountable for translating business requirements into practical technical plans, guiding architecture and engineering decisions, and ensuring projects are delivered to the required quality, scope, and timeline.

A key part of the role is leading our growing Conversational AI and AI Agent capability. This includes guiding the development and integration of production-ready chat assistants and AI agents, establishing appropriate technical standards, and supporting the team as this service offering expands.

Key Responsibilities

• Lead and manage a 13-member engineering team, ensuring quality, accountability, and timely delivery.
• Own end-to-end technical delivery, including planning, estimation, resourcing, execution, risk management, and release.
• Lead the design and delivery of conversational AI, chat assistants, and task-based AI agents, from concept through to production.
• Guide architecture and engineering decisions across full-stack applications, APIs, integrations, and AI solutions.
• Establish practical standards for AI development, including prompt design, RAG, testing, monitoring, security, data privacy, and responsible AI use.
• Translate business requirements into achievable technical plans and communicate clearly with stakeholders in India, the Philippines, and Australia.
• Assign work, review critical code, remove blockers, and maintain engineering, testing, and documentation standards.
• Mentor team members, manage performance, and build the team’s technical and AI capabilities.
• Identify delivery and technical risks early, take corrective action, and oversee production support.
• Provide clear delivery reporting and technical updates to both technical and non-technical stakeholders.

Tech Stack

• Languages: JavaScript, TypeScript
• Frameworks: Modern JavaScript/TypeScript frameworks (e.g., React, Angular, Vue, Node.js)
• Backend: API development, backend services
• Databases: SQL and NoSQL databases (e.g., PostgreSQL, MongoDB)
• Cloud Platforms: Azure, AWS, or Google Cloud
• AI & ML: Conversational AI, generative AI, AI agents, prompt engineering, RAG, model evaluation, AI guardrails, LLM integration via APIs
• DevOps: CI/CD, source control (e.g., Git), application monitoring, deployment practices
• Tools: Jira, Confluence, agile delivery tools
• Security: Authentication, role-based access control, data protection, secure application design

Requirements

• 7–10 years of software development experience, including at least 3 years in a Technical Lead, Engineering Lead, or similar role.
• Experience leading a team of developers; experience with a team of approximately 10 or more is preferred.
• Demonstrated ownership of projects from requirements through to production release.
• Practical exposure to conversational AI, AI agents, or generative AI solutions.
• Willingness to work onsite in Chennai and collaborate across India, Philippines, and Australian time zones.
• Strong written and spoken English.

Desirable Experience

• Experience delivering software for Australian or international clients.
• Familiarity with agile delivery tools such as Jira and Confluence.
• Experience with Azure, AWS, or Google Cloud.
• Exposure to AI evaluation, guardrails, observability, and usage-cost management.
• Experience supporting mobile applications, SaaS platforms, or multi-tenant systems.

What We Offer

• Ownership of a stable, established development team.
• A senior role with genuine authority over technical delivery and engineering standards.
• The opportunity to lead and grow the organisation's Conversational AI and AI Agent capability.
• Direct exposure to Australian stakeholders and international delivery models.
• Five-day working week, Monday to Friday.
• A practical environment where technical judgement, accountability, and delivery are valued.

Additional Benefits

• Provident Fund