Lead a 13-member engineering team at EITB Global Infosolutions, driving full-stack development and conversational AI solutions for Australian and Philippine clients. Onsite role in Chennai.

About the Company

Elephant in the Boardroom (EITB), officially EITB Global Infosolutions Private Limited, partners with organisations to design, build and optimise digital experiences that perform. Their work spans strategy, design, development and marketing, with a strong focus on scalable solutions, measurable outcomes and long-term partnerships. They help clients evolve their digital presence to support growth, efficiency and better customer engagement.

Role Overview

We are looking for a hands-on Senior Technical Lead to take ownership of engineering delivery, team leadership and project execution across the organisation. The role will lead a 13-member development team and work closely with stakeholders in Australia and the Philippines. The successful candidate will be accountable for translating business requirements into practical technical plans, guiding architecture and engineering decisions, and ensuring projects are delivered to the required quality, scope and timeline. A key part of the role is leading our growing Conversational AI and AI Agent capability, including guiding the development and integration of production-ready chat assistants and AI agents, establishing appropriate technical standards, and supporting the team as this service offering expands.

Key Responsibilities

• Lead and manage a 13-member engineering team, ensuring quality, accountability and timely delivery.
• Own end-to-end technical delivery, including planning, estimation, resourcing, execution, risk management and release.
• Lead the design and delivery of conversational AI, chat assistants and task-based AI agents, from concept through to production.
• Guide architecture and engineering decisions across full-stack applications, APIs, integrations and AI solutions.
• Establish practical standards for AI development, including prompt design, RAG, testing, monitoring, security, data privacy and responsible AI use.
• Translate business requirements into achievable technical plans and communicate clearly with stakeholders in India, the Philippines and Australia.
• Assign work, review critical code, remove blockers and maintain engineering, testing and documentation standards.
• Mentor team members, manage performance and build the team's technical and AI capabilities.
• Identify delivery and technical risks early, take corrective action and oversee production support.
• Provide clear delivery reporting and technical updates to both technical and non-technical stakeholders.

Tech Stack

• Full-stack web application development (modern JavaScript or TypeScript frameworks, backend services)
• SQL or NoSQL databases
• Cloud platforms (Azure, AWS or Google Cloud)
• APIs, third-party integrations
• CI/CD, source control (e.g., Git), application monitoring
• LLM integration, conversational AI / generative AI / AI agents
• Prompt engineering, RAG, model evaluation, AI guardrails
• Authentication, role-based access, data protection
• Agile/Jira/Confluence (desirable)

Requirements

• 7–10 years of software development experience, including at least 3 years in a Technical Lead, Engineering Lead or similar role.
• Experience leading a team of developers; team of approximately 10 or more preferred.
• Demonstrated ownership of projects from requirements through to production release.
• Practical exposure to conversational AI, AI agents or generative AI solutions.
• Willingness to work onsite in Chennai and collaborate across India, Philippines and Australian time zones.
• Strong written and spoken English.

Desirable Experience

• Experience delivering software for Australian or international clients.
• Familiarity with agile delivery tools such as Jira and Confluence.
• Experience with Azure, AWS or Google Cloud.
• Exposure to AI evaluation, guardrails, observability and usage-cost management.
• Experience supporting mobile applications, SaaS platforms or multi-tenant systems.

What We Offer

• Ownership of a stable, established development team.
• A senior role with genuine authority over technical delivery and engineering standards.
• The opportunity to lead and grow the organisation's Conversational AI and AI Agent capability.
• Direct exposure to Australian stakeholders and international delivery models.
• Five-day working week, Monday to Friday.
• A practical environment where technical judgement, accountability and delivery are valued.
• Benefits:
  • Provident Fund